Receptionist - Healthcare Administration
About the Employer
Qualifications
Education/Certification: High school diploma or GED Bilingual preferred Special Knowledge/Skills: Proficient keyboarding skills Effective organization, communication, and interpersonal skills Ability to understand and follow detailed written and verbal instructions; ability to operate a multi-line phone system
Experience
1 year of clerical experience in an office setting
Reports To
Principal
Dept./School
Assigned Campus
Primary Purpose
Under close supervision, provide reception and clerical assistance for the efficient operation of the campus office.
Reception and Phones
Receive and direct incoming calls, take reliable messages, and route to appropriate staff. Provide accurate information to parents, students, and community members. Greet and direct campus visitors in a professional and welcoming manner. Maintain visitor log and issue visitor badges.
Student Services
Assist parents in checking students in and out of school. Manage front desk traffic and maintain a calm, orderly environment. Prepare and distribute student identification cards, bus passes, and parking stickers. Assist with the receipt and distribution of student materials Receive, sort, and distribute mail, messages, documents, and other deliveries.
Other
Provide clerical assistance as needed, including assisting with the scheduling of appointments. Compile, maintain, and file all reports, records, and other documents as required. Maintain confidentiality. Respond to emails and general inquiries in a timely manner. Follow district safety protocols and emergency procedures
Supervisory Responsibilities
None
Mental Demands/Physical Demands/Environmental Factors
Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress