Program Manager, Language Support
About the Employer
Overview
Job Title: Bilingual Instructional Program Manager (English/Spanish) Employment Status: Full-time, Hybrid Reports To: Director of Programs and Partnerships Application Period: Open until filled. Start Date: July 20, 2026. Salary Range: $78,300 - $91,900, commensurate with experience. Anticipated Openings: 3-4, contingent on organizational needs - Who We Are: Saga Education is the nonprofit leader in high-impact tutoring, with an ROI that is among the best nationwide. We leverage the power of human capital and technology to accelerate student outcomes and foster educational excellence for students. Rigorous Research Shows That High-Impact Tutoring Raises Grades and Builds Student Confidence and a Sense of Belonging. Saga Co-Designs and Collaborates to Develop and Implement High-Quality Tutoring Models, Offering Learning Technology and Resources to Enable Effective Tutoring. - What You'll Do: - Team Leadership, Development & Coaching: - Program Oversight & Fidelity: - Data Monitoring & Intervention: - Collaboration & Culture: - Operations & Logistics: - What We'll Use to Measure Success: - What You Bring: - Travel/Driving: - Additional Requirements: - What We'll Provide: - Thank You for Applying:
• Oversee a portfolio of tutoring programs at the school level within Saga's Progressive Services Approach, including Saga-Owned, Saga-Managed, and District-Managed Implementations.
• Lead and Coach Tutors and, Where Applicable, Site Coordinators Across Multiple Program Models to Ensure High-Quality, Consistent Program Delivery.
• Maintain Program Fidelity, Facilitate Ongoing Professional Development, and Cultivate Strong Partnerships with School Stakeholders.
• Blend Hands-On Instructional Coaching with Program Management to Drive Strong Student Outcomes and Team Performance.
• Develop Proficiency in Both English and Spanish Required for Regular Communication with Spanish-Speaking School Staff and Families.
• Manage, Develop, and Evaluate Performance of Tutors and, Where Applicable, Site Coordinators Through Regular Coaching, Feedback, and Implementation-Aligned Professional Development.
• Ensure Staffing Coverage and Continuity of Services by Coordinating and Executing Coverage Plans in Collaboration with Program Directors and District Partners.
• Facilitate and Coordinate Professional Learning for Tutors, Supervisors, and District Partners to Strengthen Program Implementation and Instructional Quality Across Saga and Non-Saga Programs.
• Drive High-Quality Curriculum Implementation by Monitoring Instructional Practices and Proactively Supporting Internal and External Stakeholders.
• Ensure Adherence to the Saga Model Through Hands-On Monitoring, Including Virtual and In-Person Observations, In-Person Site Visits, and Data Review, Paired with Clear, Actionable Feedback.
• Respond to Challenges and Emergencies at Sites, in Collaboration with the Program Director, That Require Additional Support.
• Manage Site/Team Budgets Through Site Requests, Expense Tracking, and Monitoring.
• Ensure Accurate and Timely Data Collection Across Sites and Hold Teams Accountable for Data Quality.
• Regularly Analyze and Report on Data for Sites and Respond with Targeted Support Plans to Drive Improvements for the Partnership, Implementation, People Experience, and Program Outcomes.
• Oversee and Elevate Relationship-Building Efforts with Key School Stakeholders and Saga Site Teams, Ensuring Alignment Between Saga Team Activities and Program Goals.
• Meet Regularly with School Key Stakeholders, In-Person or Virtually, Depending on Stakeholder Preference to Provide Updates and Gather Feedback.
• Foster a Collaborative and Inclusive Team Culture Emphasizing Accountability, Continuous Learning, and Student-Centered Practices.
• Coordinate Program Logistics, Including Scheduling, Calendars, and Key Milestones for Tutoring Services and Professional Development.
• Lead Clear, Proactive Communication with School Partners, Site Teams, and Tutor Cohorts to Align Expectations, Support Effective Implementation, and Ensure Timely Resolution of Program Needs.
• Oversee the Daily Collection and Maintenance of Accurate Time and Attendance Records for Staff, Ensuring Data Integrity, Compliance, and Timely Reporting.
• Mission Alignment – You Recognize Challenges in Education and Demonstrate a Commitment to Continuous Growth and Improvement.
• Decision Quality: You Make Good, Timely Decisions That Keep the Organization Moving Forward.
• Manages Ambiguity – You Operate Effectively, Even When Things Are Not Certain or the Way Forward Is Not Clear.
• Directs Work – You Provide Direction, Delegating, and Removing Obstacles to Get Work Done.
• Develops Talent: You Develop People to Meet Both Their Career Goals and the Organization's Goals.
• Manages Conflict – You Handle Conflict Situations Effectively, With a Minimum of Noise.
• Bachelor’s Degree or Higher in Education or a Related Field.
• 3+ Years of Professional Experience in a School-Based or Instructional Leadership Role (Teacher Coach, Department Head, Assistant Principal, Principal, Site Director, Client Relationship Manager, or Equivalent).
• Demonstrated Proficiency in High School Mathematics (Algebra I, Geometry, and Algebra II) and Comfort with General STEM Instructional Practices.
• Experience Working in Classroom Settings and Supporting Student Learning, Including in Historically Underserved Communities.
• Strong Organizational and Communication Skills, With Experience Managing Teams or Projects Across Multiple Locations or Remotely.
• Ability to Effectively Use and Quickly Adapt to a Variety of Technological Tools and Platforms.
• Ability to Build Strong Relationships with Internal and External Stakeholders, Including School and District Staff.
• The Role Requires Daily City-Based Travel to School Sites to Conduct In-Person Site Visits, Which Typically Involves Driving Between Locations. A Valid Driver’s License Is Required.
• This Role Requires Up to 50% Cross-State Travel to Visit Saga-Managed and District-Managed Programs. Candidates Must Have a Valid U.S. Driver’s License and Be Legally Authorized to Rent and Operate a Vehicle for Work-Related Travel.
• Professional Proficiency in Both English and Spanish Required, Including the Ability to Communicate Comfortably in Spanish with School Staff and Families About Student Progress, Instructional Support, Scheduling, and Other Day-to-Day Program Needs.
• Saga Education Offers Competitive Compensation and Benefits, Including Health Insurance, IVF Coverage, Paid Parental Leave, an Optional FSA, and Telehealth Benefits. Saga Provides a Generous PTO Package, Which Includes a Paid Winter Wellness Break, an Optional 401(k) and Company-Provided Technology.
• Saga Is Committed to Equal Employment Opportunities for All Employees and Applicants, Including Veterans and Individuals with Disabilities. In Compliance with the ADA, We Provide Reasonable Accommodations for Qualified Individuals with Disabilities. If You Need Accommodation During the Application or Interview Process, Contact Recruitment@saga.org.
• Thank You for Applying to Saga Education.