About the Employer
Front Desk Receptionist & Switchboard Operator (Part-time)
Job Title
Position Title: Front Desk Receptionist & Switchboard Operator
Job Code
474e
Division
Strategy and Accountability
Salary Schedule
Office Clerical-Technician Annual
Department
Content and Marketing
Work Days
238
Reports To
Director, Content and Marketing
Pay Grade
Rank IV (NC04)
FLSA
Non-exempt
Pay Frequency
Monthly
Primary Function
Operates the switchboard and serves as a receptionist for the central office.
Requirements
1. Educational Level
High School Diploma or GED Required
2. Certification/License Required
None
3. Experience
1-2 Years of Routine Clerical Experience
4. Physical Activities
Routine Physical Activities Required to Fulfill Job Responsibilities
5. Knowledge, Skills, & Abilities
Written and Oral Communication
Strong Public Relations and Telephone Skills
Basic Knowledge of MS Office, Windows, and Web Browsers
The Board of Education and the Superintendent May Accept Alternatives to Some of the Above Requirements.
Essential Duties
1. Demonstrates Prompt and Regular Attendance
2. Provides the Highest Level of Customer Service with a Positive Attitude while Interacting with Both Internal and External Stakeholders
3. Uses Established Guidelines for Call Handling, Operates the Switchboard to Provide Information and/or Route Calls to Appropriate Locations
4. Greets, Assists, and Announces Visitors.
Implements Visitor Sign-in & Sign-out Process.
Issues, Retrieves, and Accounts for Visitor Badges.
5. Maintains a Professional Work Space Which Reflects Positively on the District in the Presence of Stakeholders
6. Manages the AI Phone to Allow Access to Employee Lot
7. Accesses and Navigates CCSD Website to Provide Information as Needed to Both Internal and External Stakeholders
8. Assists Communications Department Secretary as Needed
9. Reports to the Director of Content & Marketing in the Communications Office
10. Performs Other Duties as Assigned by Appropriate Administrator.
