Governance Operations Officer
About the Employer
Board of Governance, Support, and Operations Officer
Job Description
The Board of Governance, Support, and Operations Officer, under minimal supervision, performs senior-level work with considerable decision-making discretion. This position will execute the duties of Board Clerk and support Board leadership, overseeing governance operations, and ensuring Board processes align with legal requirements and best practices.
This position is often privy to confidential information and as such requires diplomacy and discretion.
Employee performs advanced and supervisory work to carry out Board of Education policies and procedures related to the overall operations of the Office of Board Governance, Constituent Services, and Support under the direction of the Board Leadership.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary/Status
Market PG 10 salary/Full-time, 12 months
Reports To
Board Leadership
Place of Work
The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte-Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.
Essential Functions
Adhere to all state, federal, and local laws, policies, and procedures
Lead, manage, supervise, and evaluate assigned staff/programs
Investigate, analyze, and formulate methods for handling special projects/reports
Provide leadership and oversight for Board Governance, Constituent Services, Support, and Operational functions
Coordinate administrative and procedural support for the Chair and Vice Chair of the Board
Coordinate, participate in, and support Board hearings, including preparation, logistics, and official documentation
Ensure compliance with open meetings laws, public records requirements, and Board policies
Interface with internal and external stakeholders on behalf of department
Oversee agenda management systems, financial and budget operations, governance workflows, constituent services, and records retention practices
Provide oversight for the Division for Board Meeting Planning and Logistics with an emphasis on building systems for quality control, seamless runs-of-show, and continuous improvement
Attend regular and called meetings of the Board of Education as needed/required
Facilitate staff meetings and attend other related meetings as needed/required
Complete local, state, or federal surveys and reports accurately and promptly
Participate in professional development workshops and leadership training
Create an inclusive environment with positive communication/public relations
Perform related work as assigned or required
Knowledge, Skills, Abilities
Comprehensive in-depth knowledge and understanding of the principles, practices, and procedures of public school system policies
Comprehensive knowledge of federal, state, and local regulatory requirements applicable to public school units and local boards of education
Skilled in effective use of mediation and conflict resolution techniques
Ability to maintain professional and emotional control under stress
Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor
Ability to learn and use specialized tools, equipment or software related to business needs
Ability to develop and monitor a budget
Ability to direct and evaluate the work of others
Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
Ability to communicate effectively
Ability to reason, make judgments, and maintain effective working relationships
Ability to employ positive communication skills in all settings/mediums
Ability to problem-solve utilizing sound judgment
Ability to maintain confidentiality regarding school system business
Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy
Ability to take initiative, work independently, and exercise sound judgment
Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs
Demonstrated ability to perform detailed work, planning, risk assessments, and associated risk mitigation actions
Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment
Education and Experience
Bachelor’s degree in Public Administration, Political Science, School Administration, or related area required. Master’s degree in related area preferred. Minimum of five (5) years’ experience in governance operations or related area preferred. Equivalent combination of experience and education.
Special Requirements
Possess and maintain a valid driver’s license or ability to provide own transportation. Travel to school district buildings and professional meetings.