Employee Support Supervisor

About the Employer

Overview

Job Title - Supervisor, Employee Support (473B) [231] - --- - --- - Division - Human Resources - Department - Support Services - Reports To - Senior Executive Director, Support Services - Pay Grade - CS1 (5,6, or 7) - FLSA - Exempt - Pay Frequency - Monthly - Primary Function - Supervises and coordinates the district's ADA interactive process for employees requesting workplace accommodations, ensuring timely, consistent, and legally compliant administration of accommodation requests, leave-related accommodations, and related support services functions. - Revision Dates - 9/26 - Requirements - --- - 1. - Educational Level: Master's Degree - 2. - Certification/License Required: Georgia Leadership Certificate; PHR, SPHR, or SHRM-CP certification preferred; ADA/FMLA Coordination Training or Credential preferred - 3. - Experience: 3 years of leadership experience, experience with disability/leave management, or ADA accommodation coordination - 4. - Physical Activities: Routine physical activities required to fulfill job responsibilities - 5. - Knowledge, Skills, & Abilities: Working knowledge of the ADA, FMLA, and related state and federal regulations; oral and written communication; confidentiality and discretion in handling sensitive medical information; organization and planning; problem-solving; interpersonal and public relations skills; computer technology - The Board of Education and the Superintendent may accept alternatives to some of the above requirements. - Essential Duties - --- - 1. - Demonstrates prompt and regular attendance - 2. - Manages the district's ADA interactive process from intake through resolution, including receiving accommodation requests, gathering and reviewing relevant medical and job-related documentation, and engaging employees, supervisors, and administrators in a timely, good-faith interactive dialogue - 3. - Evaluates requested accommodations against essential job functions in consultation with supervisors, principals, and other administrators; identifies and recommends reasonable accommodations - 4. - Maintains accurate, confidential case files and tracking logs for all accommodation requests; monitors timelines to ensure compliance with the ADA and related district policies and administrative rules - 5. - Supervises and evaluates assigned staff supporting the accommodation and employee support functions - 6. - Serves as the district's primary point of contact for employees, supervisors, and administrators regarding workplace accommodation questions and procedures; provides guidance and training on the interactive process - 7. - Coordinates with benefits and leaves, risk management, and legal counsel, as needed, on accommodation requests that intersect with FMLA, workers' compensation, or other benefit programs - 8. - Confers with district personnel, school leadership personnel, and legal counsel regarding accommodation and employee support issues within his/her office of responsibility; provides solutions to resolve issues in accordance with the law, district policies, and administrative rules - 9. - Develops and implements procedures for the accommodation request and interactive process; ensures adherence to all district policies and administrative rules; prepares and submits reports, as scheduled, to affirm compliance - 10. - Maintains liaison with medical providers, vocational and disability resources, and other agencies involved in supporting employee accommodation needs - 11. - Performs other duties as assigned by the appropriate administrator - Return: - Necessary for successful performance of this job.