Benefits Program Manager

About the Employer

Job Title - Benefits Manager
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Job Summary - A key member of the Human Resources team responsible for administering and overseeing SNU's employee benefit programs.

Responsibilities:
+ Benefits administration: oversee day-to-day administration of SNU's benefit programs, including health, dental, vision, life, disability, HSA/FSA, and other applicable plans. Manage benefit enrollment, eligibility, qualifying life events, employee onboarding and offboarding, status changes, and retirements.
+ Open Enrollment: Lead the annual open enrollment process, including planning, coordination with vendors and payroll, system setup and testing, employee communications and education, enrollment processing, and post-enrollment reconciliation.
+ Leave & Disability: Administer FMLA, short- and long-term disability, paid and unpaid leave, and other applicable leave programs. Maintain confidential records and coordinate benefit continuation, premium payments, return-to-work, and reinstatement.
+ Retirement Plans: Oversee the administration of SNU's 403(b) and 457(b) plans in partnership with the Director of Human Resources, plan consultant and vendors.
+ COBRA Administration: Administer COBRA qualifying events, notices, elections, and premium records. Ensure accurate benefit changes, deductions, and vendor files for employee separations and other status changes.
+ HRIS, Reconciliation & Data: Maintain accurate benefits, leave, and retirement information in PayCom and related systems. Oversee carrier bill and payroll deduction reconciliation, audits, reporting, and resolution of discrepancies.
+ Compliance & Reporting: Stay current on applicable benefits laws and deadlines and ensure timely and accurate completion of notices, disclosures, filings, testing, audits, and reports, including ACA and other regulatory reporting.
+ Vendor & Program Support: Partner with HR Director, Finance, brokers, consultants, carriers, and vendors on renewals, contracts, invoices, RFPS, vendor performance, and benefit program changes.
+ Employee Support & Communication: Provide timely, accurate support to employees, managers, retirees, and beneficiaries. Coordinate new-hire enrollment and provide benefits and retirement education, develop employee communications, and support new benefit initiatives and HR projects.
Required Qualifications:
Education: Bachelor's degree in Human Resources, Business, or a related field.
Experience: Three (3) years of progressively responsible experience in employee benefits, leave administration, retirement administration, or related HR experience.
Skills: Working knowledge of FMLA, COBRA, ACA, retirement plans, and other applicable benefits requirements. Experience using HRIS systems, Microsoft Excel, and other standard office software; ability to work with benefits-related data, reporting, reconciliation, and auditing.
+ Strong organizational, analytical, communication, and customer service skills, with the ability to exercise independent judgment and maintain confidentiality.
Preferred Qualifications:
Experience: Three (3) or more years of direct benefits administration experience.
Skills: Experience with PayCom or other HRIS. Higher education experience and/or HR or benefits-related professional certification.
Supervision Received/Exercised:
Receives supervision and work assignments from the Director of Human Resources.
May be responsible for the coordination of work assignments for student employees.
Benefits Structure:
Generous benefit structure including family health insurance plan (shared cost), long-term disability, dental insurance, group life insurance, retirement matching, tuition remission, vacation, sick leave, personal days, and holidays.