About the Employer
Job Title: - Clerical Substitutes ($16.51+ hourly)
Job Description:
Dorchester County Public Schools is currently accepting applications for clerical substitutes.
The clerical substitute will be primarily responsible for operating a telephone switchboard to answer, screen, and direct incoming calls, and provide basic information about the agency.
The substitute will also serve as the receptionist, receiving, directing, and assisting visitors to the central office or school office.
Duties:
Greet all visitors courteously, determine their needs, check appointments, and direct them to proper person;
Maintain an attractive and comfortable reception area that includes an ample supply of printed materials such as school district publications and those of general interest;
Receive incoming telephone calls and transfer the call to the appropriate person or extension number;
Provide callers with general information about the district, such as its hours of operation, address, scheduled activities, and other related information;
Prioritize multiple calls so that emergency calls and situations are responded to immediately;
Accept and convey messages from callers to specified individuals
Use intercom system to contact individuals as needed;
Distribute forms to visitors, and provide explanations as necessary;
Operate a postage meter and other mailroom equipment, and arrange for special package pick-ups;
Operate and maintain copier room and supplies;
Sorts and distributes mail/pony information as received to appropriate departments;
Prepare memos, letters, and other routine documents as requested;
May maintain databases and other information as directed;
Perform office/clerical duties as assigned by the HR Office;
Maintain confidentiality in all matters related to this position.
Qualifications:
High school degree or G.E.D. certificate;
Preferred six months experience performing clerical duties in an office environment;
Ability to multi-task in a fast-paced, professional environment;
Working knowledge of Microsoft Office programs;
Ability to learn and apply the techniques and practices used in the operation of a telephone communication system;
Ability to learn the basic district operation, district employees, and their telephone numbers and locations;
Ability to maintain telephone directories;
Ability to provide callers with basic information about the district and its operations;
Ability to communicate clearly and courteously with the public, co-workers, and others;
Ability to understand and follow directions;
Ability to effectively handle a heavy volume of calls through a telephone communication system.
Note:
Dorchester County Public Schools participates in the Maryland Healthy Working Families Act. The Maryland Healthy Working Families Act (MHWFA) requires Dorchester County Public Schools to provide one (1) hour of paid sick leave for every 30 hours that an employee works, subject to the provisions of the act. The paid sick leave is paid out each month during the school year.
